ID Theft Protection

One identity is stolen every two seconds. It’s time to protect yours.

Identity theft is consistently the number one complaint to the Federal Trade Commission. And, it can happen to anyone. Rampant data breaches affecting millions of records are putting consumers at great risk of identity theft.

Restoring your identity on your own can be stressful and time-consuming. After a while, some people give up, leaving them to contend with the aftermath of identity theft for years to come, including fraudulent bills, collections activity, damaged credit and even criminal records.

We are delighted to make identity theft detection and recovery services available to all members.

All members may purchase an identity theft protection package which includes services that may warn of possible identity theft. The subscription package includes the following features:

• Fully Managed Identity Theft Research, Remediation and Recovery – a professional, certified and licensed Recovery Advocate will work on your behalf to restore your identity to pre-event status, for any type of identity theft you might experience, or even suspect. Selecting a Family Package extends this service to cover you and up to three generations of family!
• Lost Document Replacement – this service provides personalized one-on-one assistance to replace identity credential documents that have been lost, stolen or destroyed in connection with your identity theft event.
• Identity Theft Expense Reimbursement Insurance – you may receive reimbursement for out of pocket expenses incurred during the identity recovery process up to a maximum of $1M, including reimbursement for lost wages, attorney’s fees and other expenses.
• 1 Bureau Credit Monitoring – You will receive email alerts of changes to your credit file that could signal identity theft, including credit inquiries, new credit lines, name and address changes, etc. Alerts can even be sent to you in a text message for ease of use and rapid communication.
• Internet Black Market Monitoring – proactively monitors up to 50 registered credentials, continuously scanning thousands of internet sites for any suspicious activity.

Fraud Text Alerts: account protection made easy

In our modern technology-based world, it's important that you protect yourself and your financial information. That is why we offer free and convenient real-time fraud alerts via text message.* These alerts can help prevent fraudulent activity on your debit card transactions. All members with active debit cards will be automatically enrolled in this free program. 

Tips to help you protect your personal information:

• Check your statements frequently to make sure you recognize all the transactions and amounts listed. Refute any unauthorized withdrawals or transactions in a timely fashion.
• Select online shopping websites carefully. When searching for a product or service online, do business only with those you recognize. Established e-retailers are your safest bet.
• Use secure sites. Before entering a card number, always look for “https” in the address bar. The “s” in “https” means the site is secure.